Help Center / Account
Account
Manage VirtualPBX billing, contacts, devices returns, and cancellation.
Billing
Update how VirtualPBX bills the account and where invoices go.
- Open the billing portal Use the VirtualPBX Account Management Portal to quickly and easily set billing administrative rights, manage…
- Update a payment method Now, authorized billing contacts can quickly and easily update credit card information in Dash. Follow these…
- Update a billing address Now, authorized billing contacts can quickly and easily update billing address information in Dash. Follow…
- Answer billing questions Currently, all VirtualPBX accounts are automatically debited. Therefore, we only accept debit, credit cards,…
- Answer Dash billing questions Dash questions about changing payment methods, ownership etc.
Account
Change technical contacts, return a device, or cancel service.
- Update technical contacts Technical contacts are contacts that you allow our support team to communicate with if any in-writing changes…
- Cancel your service Any system administrator can cancel a VirtualPBX account. Open your user name at the top of the page, choose…
- Request a device return All equipment returned to VirtualPBX for any reason must have a Return Materials Authorization (RMA) number…