--- notionId: "1cff0d27c7988067bf12ff39c9b3713b" product: "business-phone" cluster: "call-handling" intent: "business-phone.block-numbers" docSlug: "block-numbers" task: "Block numbers in Business Phone" title: "Block numbers in Business Phone | VirtualPBX" meta_description: "From the Dashboard, click on the hamburger menu Icon (3 horizontal lines) and click on Blacklists" answer: "From the Dashboard, click on the hamburger menu Icon (3 horizontal lines) and click on Blacklists" audience: "admin" updated: "2025-04-08" legacy: ["blocking-numbers"] headings: [{"depth":2,"text":"Adding a New Blacklist","id":"adding-a-new-blacklist"},{"depth":2,"text":"Editing an existing Blacklist","id":"editing-an-existing-blacklist"}] lint: ["meta-answer","answer-first"] --- ## Adding a New Blacklist Adding a New Blacklist Adding a New Blacklist You will be taken to the Blacklist Settings screen, to add or create a new list click on Edit Blacklists Adding a New Blacklist

  1. On the left click on Add. We recommend using one blacklist to help manage more efficiently, as well as to troubleshoot with our support team if anything comes up. Name your Blacklist to keep track of it.

  2. You can choose to Block Anonymous

  3. Add Number to add specific phone numbers. You can add as many numbers as needed to one Blacklist.

  4. Click on Save

    Adding a New Blacklist

  5. Click and drag the list you want to the Selected section

  6. Click Update

When those phone numbers attempt to call your phone numbers, they will get a busy signal. ## Editing an existing Blacklist Editing an existing Blacklist Click on Edit Blacklists Editing an existing Blacklist

  1. Click on the Blacklist you wish to edit

  2. To add more numbers to the list, click on Add Number. (Make sure to add +1 in front of your intended number)

  3. To remove a number from the list click on the Trash Can icon next to the number.

  4. After Saving the changes, click ‘Back to Settings’